Please read the following carefully and accept our terms and conditions before proceeding with any online payment or registration. The use of the masculine form in these terms and conditions is generic and refers to both men and women.

 

1. Services bookable online or via the PPC App (Fit by Wix)

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The following services can be booked directly online or through the PPC App:

• Private à la carte sessions at home (Listen, Balance, Sculpt)

• Private à la carte sessions in studio (Listen, Balance, Sculpt)

• Group Classes at the Crans Ambassador

• Outdoor Group Classes at Hôtel Etrier

• Group Classes in Sion (Sculpt)

• Sculpt & Spa at Crans Ambassador (private group + exclusive spa access)

• Online Private Sessions

• Payment Plans:

  • 10 or 25-class cards (Crans-Montana)

  • 6-month or 12-month memberships (Sion)

  • Pack of 10 Discovery Private Sessions (at home / in studio)

 

For all these services, the specific policies and conditions (payment, cancellation, suspension, termination, etc.) are displayed directly at the time of booking via the PPC App.
By making a reservation, you acknowledge that you have read, understood and accepted these conditions.

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2. Terms & Conditions specific to Private Programs

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The following conditions apply exclusively to the three Private Programs offered by Pilates Power Club:

• Balance

• Tonic

• Excellence

These programs involve a personalized long-term commitment and are subject to their own conditions, detailed in the sections below.

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2.1. Purpose

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Pilates Power Club offers a premium physical training service at home or at the Studio of your choice in the form of private programs (SCULPT, BALANCE, and LISTEN classes) that the customer agrees to pay at the rate in effect at the time of payment.

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2.2. Registration and booking procedures

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Registration for the Balance, Tonic and Excellence programmes is mandatory and is carried out using the specific ‘Private Programmes’ form available on the Register page of the Pilates Power Club website. The client agrees to answer all the questions on the form accurately, providing information that is as close to reality as possible. Once the registration form has been submitted, a face-to-face meeting will be organised between Pilates Power Club and the client. This meeting will allow us to review the client's expectations and adapt the programme to their specific needs, which may differ from the initial wishes expressed on the form. Pilates Power Club reserves the right to refuse any service if the client's objectives, such as significant weight loss or other reasons not compatible with the values and philosophy of Pilates Power Club, are identified during the interview. Registration will be confirmed after signing a contract tailored to the client's specific needs and after receipt of full payment or the first monthly instalment.

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2.3. Terms of payment and pricing policy

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All types of programs must be paid for in advance, except for promotional offers or specific events.

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Payments for private programs (Balance, Tone, and Excellence) must be made by bank transfer or in cash and must be paid in full before the start of the first session OR in monthly installments, payable in advance each month.

 

Prices are given for information purposes only and Pilates Power Club reserves the right to change them without notice. In the event of a price increase, the customer will continue to benefit from the price in effect at the time of payment until the corresponding credit has been used up. Registrations are honored in the order in which they are received.

All payments are non-refundable, unless otherwise specified in these Terms and Conditions.

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2.4. Suspension, Termination and Change Policy for Private Programmes (Balance, Tonic and Excellence)

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Long-term commitments (of 2, 3, 6, 12 months or more) for private programmes may be temporarily suspended for health reasons, subject to presentation of medical proof. If the customer is unable to resume training due to a serious medical condition, a partial refund will be given, after deduction of sessions already completed.

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In the event of early termination for non-medical or non-valid reasons, such as moving house or any other non-health-related reason, the customer must provide 30 days' written notice and will be liable for 50% of the total amount outstanding under the contract. If the cancellation is for a valid medical reason, this 50% penalty will not apply, but sessions already completed will be deducted from the refund.

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Without a valid medical certificate, no suspension or termination for health reasons will be accepted.

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Change of programme : The client may change programme at any time after discussion with Pilates Power Club. A new contract will have to be signed, and the payment terms or the amount to be paid will be readjusted according to the new programme chosen.

 

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3. Customer health information

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It is the client's responsibility to seek medical advice before starting any training programme with Pilates Power Club. The offered programme is not intended to be medical in any way and presents risks inherent in any physical activity, which may be aggravated by pre-existing medical conditions.

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The customer commits to :

• Attend sessions at their own risk.

• To inform Pilates Power Club of any health problems (heart, respiratory, joint, etc.) before starting the programme.

• To report any change in their state of health during their commitment.

• Stop immediately in the event of pain, shortness of breath, discomfort or any other symptom and inform the teacher, Ms Audrey De Visscher.

Pregnant women: It is the responsibility of pregnant women to consult their doctor to determine whether they can follow Pilates Power Club classes and to follow this assessment throughout their pregnancy.

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Pilates Power Club cannot be held responsible if the client does not respect these obligations. Pilates Power Club and Mrs Audrey De Visscher cannot be held responsible for any injuries sustained during the sessions, except in the case of proven negligence.

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4. Rules of conduct

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Customers are required to comply with the following rules:

• Arrive on time for each session.

• Respect the teacher, Mrs Audrey De Visscher, the other participants and the equipment used during the lessons.

Sanctions in the event of failure to comply with the rules of conduct: Pilates Power Club customers are required to comply with the rules of conduct stipulated in these GTC.

Pilates Power Club reserves the right to apply the following sanctions in the event of failure to comply with the rules of punctuality, respect for other participants or equipment:

1. First offence: verbal or written warning.

2. Repeat or serious offence: Temporary suspension from the programme or access to sessions for a period determined by Pilates Power Club, with no possibility of reimbursement for sessions not completed during this period.

3. Serious breaches or repeated offences: permanent exclusion from the programme or from access to sessions, with no refund for remaining sessions.

Any decision will be made by Pilates Power Club at its discretion, depending on the severity of the offence and the impact on the smooth running of the sessions.

 

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5. Electronic communications

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Registrations, payments and bookings must be made online via the www.pilatespowerclub.ch website. Electronic communications exchanged via this system are secure, but Pilates Power Club cannot guarantee that there is no risk of interception by third parties. By continuing with their registration, customers accept this risk.

 

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6. Liability

 

Pilates Power Club disclaims all liability to the fullest extent permitted by law, except in the case of damage caused by intent or serious negligence.

 

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7. Right of publicity and use of audiovisual material

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As part of the sessions and programmes offered by Pilates Power Club, photos and videos may be taken for promotional purposes (website, social media, advertising, etc.). These images may only be used with the prior written consent of the client. A document consenting to the use of the images will be presented for signature when the initial contract is concluded. The customer may choose to give or refuse this consent without any impact on their access to the services. If consent is given, the customer acknowledges that the images may be used for an unlimited period of time and in any medium chosen by Pilates Power Club. The customer may withdraw consent in writing at any time, which will not affect images already used prior to such withdrawal.

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8. Data protection

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Customers' personal data (registrations, payments, etc.) are treated confidentially, in accordance with our privacy policy.

 

 

9. Amendments to the GTC

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In the event of a change to these GTC, customers will be informed by email. The new conditions will come into force immediately after notification, without any possibility of refusal or disagreement on the part of the customer.